Creative Services provides design and project management to help you communicate the excellence of your program and the University of Illinois to the world. We have the marketing experience and resources to make your communications successful. When we work with you please keep in mind the following:
We will meet with you to determine your needs and goals, which will help us develop an estimate for your project. The estimate will include a summary of the project based on the initial information you provide. You are responsible for the accuracy and completeness of all information and materials provided to Creative Services. Successfully following our proposed schedule will ensure that we meet the agreed-upon delivery date.
The estimate we provide is for Creative Services time only, and does not include printing, photography, or other outside services. Additional estimates will be provided if these services are needed.
Upon approval of an estimate, we will develop a design and present it to you for feedback. With your comments in mind, we will then create a second draft for your review.
Estimates include two rounds of client alterations unless otherwise noted; revisions beyond the second round or changes in the scope of the project will be billed at (or reduced by) our regular hourly rate. An administrative fee between $20 and $80 will be added to the total cost of the project.
Proposed schedule and delivery dates are firm, given the estimate is approved within five working days from the date of proposal (or as otherwise stated). Estimates are valid for 30 days.
In the event that you wish to cancel a project prior to delivery, your account will be charged for work completed to date.
Thank you for your interest in our office! Please do not hesitate to contact us should you have any questions: creativeservices@illinois.edu.